Frequently Asked Questions

Scroll down to get answers to all your burning questions!

General Questions

What Is Included In WPCloudPanel?

You get a VPS hosted at DigitalOcean.  Installed on it will be the WPCloudPanel/WPCloudDeploy service.

How Does This Help Me Save Money?

You save money in three ways:

Hosting Costs

Reduce your hosting costs by managing your own servers and sites using cheaper cloud-servers from DigitalOcean, Linode, Vultr, etc.

Reduced SaaS Services

Use WP Plugins for things like ticketing and CRM which reduces your SaaS costs and the number of services you have to juggle.

Do We Get SSH Access To Servers?

Yes and No.

Yes, you get ssh access to all servers you deploy.

No, you do not get ssh access to the server running your private instance of the WPCloudPanel service.

Can We Move Our WPCloudPanel Instance To A Different Region

Yes, you can.  Just open a support ticket or send an email to [email protected] and we'll get it done for you.

Generic Servers

Frequently asked questions about our generic server deployment service.

What Does Your Price Include?

Prices include:

  • Server hosting charges
  • Specified Disk Storage
  • Specified Bandwidth
  • Basic Support
  • Free SSL
  • Regular Security Patching
  • sFTP access
  • "Unlimited" Sites (i.e.: as many sites you can fit on the server for your chosen use-case.)

To be clear, our prices include your chosen server provider charges (eg: DigitalOcean, Vultr, EC2 etc.)

How Are You Different From Cloudways?

We only focus on WordPress application servers.  This means that our servers are uber optimized for WordPress.

Additionally, our control panel includes many WordPress-specific options you will not find at Cloudways or other similar services.

Finally, we are located inside the United States whereas Cloudways is located in Malta.

How Are You Different From LiquidWeb and Similar Services That Offer VPS?

With WPCloudPanel you get to choose your cloud service provider.  You can choose very reputable providers - which also grants you the flexibility to choose servers from dozens of locations around the world.

Do We Get SSH Access To Servers?

No, you do not. Since we manage the technology stack on your servers for you we cannot grant SSH access.

For servers with SSH access we recommend using our sister service at fireupwp.com or the plugin that drives our technology, WPCloudDeploy.